Privacy Policy

Approaches to Personal Information Protection

The Health Insurance Society conducts its business in accordance with the purpose set forth in the Health Insurance Law.
Purpose:
"The purpose of the Health Insurance Law is to contribute to the stabilization of people's lives and the improvement of their welfare by providing insurance benefits for the illness, injury, or death of workers due to reasons other than work, or childbirth, and for the illness, injury, death, or childbirth of their dependents.

The Health Insurance Law also stipulates that "insurers shall endeavor to provide health education, health counseling, health examinations, and other services necessary for the maintenance and promotion of the health of insured persons and their dependents. This is also stipulated in the law.

In this way, Accenture Health Insurance Society provides medical care for the insured and their families (hereinafter referred to as "subscribers"). Accenture Health Insurance Society not only covers the medical expenses of the insured and their family members for illness and injury, but also subsidizes the expenses of childbirth and death. In addition, if the subscriber temporarily loses income due to illness, injury, or childbirth, Accenture Health Insurance Society will subsidize assistance for living expenses.

In addition, Accenture Health Insurance Society provide health education, health counseling, health examinations, and other necessary services to maintain and improve the health of our subscribers.

The personal information of our subscribers is essential for Accenture Health Insurance Society to conduct our health activity as described above and to provide services to our subscribers.

Accenture Health Insurance Society recognize that the safe storage and handling of this information are our greatest challenge, and Accenture Health Insurance Society will ensure that all our office stuffs and other parties involved in our health activity business are aware of this.

In addition, Accenture Health Insurance Society will always keep in mind the following points and strive to take all possible measures to protect the personal information of subscribers and others.

Management of Personal Information
Management of Personal Information

Accenture Health Insurance Society shall promote the following initiatives from the perspective of appropriately protecting information about individual members (hereinafter referred to as "personal information").

  1. Accenture Health Insurance Society will take appropriate security measures to prevent the leakage, loss, damage or unauthorized access to the personal information of its members.
  2. Accenture Health Insurance Society will use the personal information provided by our subscribers only for purposes that Accenture Health Insurance Society believes will be beneficial to our subscribers, such as the maintenance and promotion of their health. In addition, personal numbers will be used only for the purposes specified in the scope of use stipulated in the Number Law.
  3. Accenture Health Insurance Society will not provide the personal information of our subscribers to any third party, unless Accenture Health Insurance Society has obtained the prior consent of the subscriber. In addition, Accenture Health Insurance Society will not provide personal information that includes a personal number (hereinafter referred to as "specified personal information") to any third party, regardless of whether or not the individual concerned consents.
    However, personal information that is not specified personal information may be provided to a third party without the prior consent of the subscriber in Article 27, Paragraph 1, Items of the "Act on the Protection of Personal Information" (Law No. 57, May 30, 2003)
  4. Accenture Health Insurance Society will educate and enlighten its office stuffs on the protection of personal information, and will appoint a manager in each department that handles personal information to ensure the appropriate management of personal information.
  5. When Accenture Health Insurance Society outsource the business of Accenture Health Insurance Society, Accenture Health Insurance Society will review and improve it so that Accenture Health Insurance Society can give more consideration to the protection of personal information.
    When entering into a business consignment contract, Accenture Health Insurance Society will thoroughly examine the eligibility of the consignee and ensure that the content of the contract is more protective of personal information.
  6. If a subscriber wishes to inquire referral or correct his/her personal information, please contact the office in charge of Accenture Health Insurance Society, and Accenture Health Insurance Society will respond to the request as soon as reasonably possible.
  7. Accenture Health Insurance Society will comply with laws, regulations, and other standards related to the handling of subscribers' personal information, and will continuously review and improve the content of this Personal Information Protection Policy.
Accenture Health Insurance Society
TEL 03-6380-1601
*Japanese only
E-mail kenpo@accenture-kenpo.jp
Reception
time
Weekdays 9:30 to 12:00, 13:00 to 18:00
Disclosure of purpose of use of personal information held by Accenture Health Insurance Society

The Accenture Health Insurance Society (hereinafter referred to as "Accenture Health Insurance Society") has created a personal information database based on the following personal information received from the insured and their families (hereinafter referred to as "subscribers"), and has created the following personal information database. Accenture Health Insurance Society will use it for our health insurance activities.

  • Personal information described in various notifications, application forms, etc.
  • Personal information and health examination information described in the "medical fee statement (hereinafter referred to as" receipt ")" requested by the medical institution.
In a larger sense, the purpose of Accenture Health Insurance Society's use of personal information is to "provide insurance benefits related to the illness, injury, or death of subscribers other than work-related accidents or childbirth" as stipulated in the Health Insurance Law, and to "conduct business necessary for the maintenance and promotion of the health of subscribers.
However, Accenture Health Insurance Society handles a lot of medical information, such as receipts and medical checkup data, as well as other personal information, and the business we conduct is one that requires the strong trust of our subscribers.
According to the guidance given by the Ministry of Health, Labor and Welfare, it is advisable that the purpose of the information should be more detailed and limited.
Therefore, Accenture Health Insurance Society will disclose the purpose and method of use of personal information as follows.

  1. Various notifications related to application will be used for Accenture Health Insurance Society business as follows.
    1. By inputting and processing the information (insurance card symbol number, name, date of birth, gender, address, basic pension number, monthly remuneration, etc.) in the "Notification of Acquisition of Insured Status" and "Notification of Changes in Dependents" at the time of joining the association, we will create a "Master Database" (hereinafter referred to as "Master"), including the subscriber ledger, and store the data in the association's business processing computer for general use in health insurance operations.
    2. The insured person will be asked to submit a "Notification of (Change in) Dependent", and the certification process will be carried out based on documents such as taxation/nontaxation certificates, enrollment certificates, and other income determination documents.
    3. When submitting the "Notification of Loss of Insured Status", the health insurance card must be returned, and then Accenture Health Insurance Society checked it, and Accenture Health Insurance Society will dispose it after being stored for a certain period of time.
    4. If there are any changes or additions to the data registered in the "Master", the data will be changed by submitting a change (correction) report regarding the applicable relationship.
    5. The Master is also used to check payment of benefits, to notify medical expenses, to extract eligible persons for the implementation of various health services by linking benefit data, receipt data, and medical checkup data.
    6. Using the address, name, and other contact information in the "Master," Accenture Health Insurance Society may contact you at the contact information provided in your notification, etc., if necessary, even after you lose your eligibility for Accenture Health Insurance Society.
    7. When a medical institution or other insurer (including wards, municipality, towns and villages, pension offices) inquire about insurance medical treatment such as whether or not you have lost your qualification, we will answer the following after confirming the person who inquired.
      ※Master" insurance card’s code and number, name, date of birth, gender, date of qualification, date of loss of qualification, qualified or disqualified person.
    8. When there is a suspicion that a disqualified person has received a medical examination after losing eligibility, in order to adjust duplicate benefits with other insurers and medical institutions, Accenture Health Insurance Society will inquire and confirm with other insurers, etc. the code and number, name, date of birth, gender, date of acquisition of eligibility, date of loss of eligibility, etc. of the insurance card in the Master.
    9. Import the data from the "Notification of Basic Calculation" and "Notification of Monthly Change" into the "Master" and collect the insurance premiums (including adjustment insurance premiums and nursing care insurance premiums). Also, at the time of notification, Accenture Health Insurance Society asks employers to submit the salary and bonus ledgers, etc., and checks them.
    10. The creation of the Master, a part of the input process, the issuance of the insured person's certificate, and the preparation of the notice of premium payment, etc. are outsourced to the health insurance business system provider "Daiwa Institute of Research Business Innovation Co.
    11. With regard to the person who applied for medical checkup, Accenture Health Insurance Society will give the code, number, name, date of birth, gender, and address data of the insurance card of the "Master" to the contracted medical checkup organization "Value HR Co., Ltd." and the affiliated medical checkup organization of Value HR Co., Ltd, and use them to send the results of medical checkup.
    12. When outsourcing the reconfirmation of the eligibility of dependents, Accenture Health Insurance Society will provide the subject's code, number, name, date of birth, gender, date of eligibility, relationship, address, etc.
    13. Accenture Health Insurance Society outsources the legal and peripheral operations of "Application" to "Value HR Co. (BPO)
  2. Application documents related to cash benefits and other benefits will be used for Accenture Health Insurance Society business as follows.
    1. Data will be entered into the business processing computer to check the application details and process the appropriate benefit decision.
    2. The benefit record is entered and saved as data and used for checking when applying for future benefits.
    3. As it is necessary to coordinate duplicate benefits with other insurers for claimants of lump-sum childbirth and childcare payments and family childbirth and childcare payments, we will inquire with other insurers about the symbol number, name, and date of birth of the "master" insurance card to determine benefits.
    4. If there is an inquiry from another insurer regarding whether or not a claim for lump-sum childbirth and childcare benefits or family lump-sum childbirth and childcare benefits has been made, after confirming the person making the inquiry, we will reply regarding whether or not an application or benefit has been made.
    5. Accenture Health Insurance Society will confirm the claimant of the sickness benefit using the receipt data, and in some cases, Accenture Health Insurance Society will confirm the treatment status, etc. with the attending physician or conduct a visit to the physician to determine the benefit.
    6. Accenture Health Insurance Society outsources the legal and peripheral operations of "Benefits" to "Value HR Co. (BPO)
  3. As for receipts, those requested by CSV information from the Social Insurance Medical Fee Payment Fund will be stored in the Union's business processing computer as the original or image. Paper receipts will be used as is for health insurance operations.
    1. The inspection of the receipt data will be outsourced to "Taisho Audit Co., Ltd.", and if there is any doubt about the content of the claim, Accenture Health Insurance Society will request the Social Insurance Medical Fee Payment Fund to reexamine it.
    2. In the request for re-examination, if there is a suspicion that the patient has received medical care after the loss of eligibility, the name of Accenture Health Insurance Society, the code number of the insurance card, the name, the date of birth, the date of loss of eligibility, and the date of medical examination will be given to the medical institution for confirmation.。
    3. Similarly, in order to confirm with medical institutions whether or not patients who are expected to receive high-cost medical care are covered by public funds or subsidized by local government medical expenses, the name of Accenture Health Insurance Society, the code number of the insurance card, the name, and the date of birth will be given to medical institutions for confirmation.
    4. Receipt data will be analyzed for medical costs and used for Accenture Health Insurance Society's measures to optimize medical costs, as well as for post-medical checkup guidance and the selection of subjects for lifestyle-related disease prevention education.
    5. Based on the receipt data, Accenture Health Insurance Society extracts subscribers who have visited multiple medical institutions within the same month and provides them guidance.
    6. Based on the receipt data, payment decisions for high-cost medical care and additional benefits (partial payment reduction, combined high-cost medical care additional benefit, and family medical care additional benefit) will be made.
    7. With reference to the receipt data, the decision on the payment of sickness allowance will be made.
    8. Judo therapy treatment and other medical treatment expenses and second family medical treatment expenses will be determined with reference to the receipt data.
    9. Accenture Health Insurance Society make decisions on the payment of burial fees and family burial fees by referring to the receipt data.
    10. When a request for disclosure of a receipt is made, the receipt data will be output and disclose.
      If the request for disclosure is made by someone other than the insured person, the data will be disclosed only to authorized persons in accordance with the procedures for requesting disclosure.
    11. For the purpose of maintaining and improving the health of the insured person and early detection of diseases, information on whether or not the insured person has received medical examinations may be provided from medical institution bills (receipts) at the request of the business office in order to facilitate the recommendation of medical examinations such as re-examinations conducted by the employer.
    12. Based on receipt data, we outsource to contractors "Value HR Corporation and Hoken Corporation" to notify subscribers of the difference in drug costs between generic drugs and brand-name drugs.
    13. With regard to claims for medical treatment expenses for judo therapists, Accenture Health Insurance Society entrust an inspection agency (Gulliver International Co., Ltd.) to confirm the date and details of the treatment for the person who received the treatment.
    14. In the event that a person receives insurance medical treatment due to the act of a third party, such as a traffic accident, Accenture Health Insurance Society will commission "Taisho Audit Corporation" to investigate, etc., and submit a copy of the receipt of the person concerned to the non-life insurance company as proof of medical expenses.
    15. In order to translate medical expense statements, etc. for those who have received medical treatment overseas into Japanese, Accenture Health Insurance Society will outsource the translation to an external translation company.
    16. Accenture Health Insurance Society will send a copy of the receipt and an application form with some of its contents to High-Priced Medical Care Group in the Health Insurance Federation in order to apply for the joint project of high-cost medical benefits conducted by the Health Insurance Federation and to receive subsidies for medical expenses.
    17. To be used as a case study for receipt inspection training sessions by multiple societies, personal information will be erased and used as teaching materials.
  4. Health examinations are conducted on consignment by "Value HR Co.
    1. Accenture Health Insurance Society will notify the examinees of the numerical results and receive the numerical data from the health checkup contractor, which will be entered into the health checkup result management system jointly used by the employer and the Society, and into the computer for the Society's analysis tool.
      These data will be used for post medical checkup guidance and selection of subjects for lifestyle-related disease prevention education.
    2. Accenture Health Insurance Society conducts health checkups as a joint project with employers. As a rule, all the numerical results of health checkups of insured persons are communicated to employers as well, and both parties retain the data and use it for the health management of insured persons (employees).
    3. Health checkup result data and specific health guidance data are stored in the "Master" and compared with future data to provide reference material for health management activities and health guidance.
    4. Accenture Health Insurance Society conducts regular health checkups in cooperation with Accenture Group, which is the main employer of Accenture Health Insurance Society. Since Accenture Health Insurance Society also conducts health checkups and health checkup recommendations for family members of dependents in cooperation with Accenture Group, the Accenture Health Insurance Association may provide personal information of family members of dependents to the employer in order to conduct the health activities smoothly.
    5. Accenture Health Insurance Society provide receipt data, health checkup data, and application data to JMDC, Inc. for medical cost analysis, and use their medical cost analysis tool "Raku Raku Kensuke". JMDC Inc. anonymizes the data and provides it to external parties.
  5. Implementation of Other Health Services
    1. When it is more efficient and effective to outsource the implementation of health services, Accenture Health Insurance Society will outsource to an external specialized organization and provide personal information such as the code number of the insurance card, name, date of birth, gender, and address data necessary for implementation.
      • Information magazine at the time of subscriber's birth "Baby and Mama Co.
      • Online smoking cessation support "Linkage Inc.
      • PISA Doc "EBS Inc.
      These contractors are regularly checked for their handling of personal information protection.
    2. For health services conducted jointly with employers, a list of participants will be distributed to the person in charge at the workplace.
    3. Photos and written comments submitted by health service participants will be posted in society newsletters and internal bulletin boards with the name of the office and the name of the participant.
    4. Accenture Health Insurance Society distributes the name list to the person in charge of the office in order to distribute the information about the health insurance services provided by our society through the employer.
  6. Data related to personnel affairs of society's stuffs, list of society committee members, and list of persons in charge of business offices
    1. Documents related to the appointment and employment of society stuffs will be kept in strict confidence after use.
    2. Documents related to the remuneration of stuffs will be kept in strict confidence and used for processing withholding tax, etc.
    3. Documents related to personnel evaluations and other personnel matters will be kept in strict confidence and used for personnel transfers.
    4. The list of committee members of the society and the list of directors are used to communicate with Society Committee and Board of directors when meetings are held.
    5. The list of employees in charge at offices will be used for briefing sessions for employees in charge at offices, meetings of the Health Management Promotion Committee, and other individual business communications.
  7. About Specified Personal Information

    Specified personal information refers to personal information that includes a personal number (commonly known as "my number") (including numbers, symbols, and other codes that correspond to and are used in place of the personal number, other than the resident registration code) in its contents.
    Specified personal information is defined by the "Act on the Use of Numbers to Identify Specific Individuals in Administrative Procedures" (hereinafter referred to as the "Number Act") as personal information that includes a number, symbol, or other code used in place of a personal number (including codes other than the resident registration code). In accordance with the "Act on the Use of Numbers to Identify Specific Individuals in Administrative Procedures" (hereinafter referred to as the "Number Law"), the scope of use of specified personal information has been defined, such as the implementation of information linkage among administrative agencies and other parties processing administrative work (e.g., receiving taxation/nontaxation information from municipalities when certifying dependents of health insurance associations), and will not be used beyond the purposes specified in the scope of use stipulated in the Number Law.
    In the case of notifications in 1 and 2 above, personal numbers may be attached to the notifications and they may become specified personal information. If the notifications are to be used for the purposes and in the manner specified in 1 and 2 above, they will be used outside the scope of use specified in the Number Law, and measures such as masking or deleting the personal numbers will be taken.

  8. Storage, Disposal, and Deletion

    Personal information of the Society will be stored, managed, disposed of, and deleted as follows.

    1. Paper-based personal information such as various notifications, application documents, receipts, etc. will be stored in the warehouse for the specified storage period in accordance with the document management rules of the Society when the input processing is completed, and will not be taken out of the storage area except when necessary for confirmation, etc.
      Personal information in media other than paper will be stored and managed appropriately in accordance with the operational management rules for storage in media other than paper.
    2. For personal data that has been stored for a specified period of time or that has been processed and is no longer needed, paper documents will be cut to an unreadable size, and large amounts of personal data will be disposed of by a contractor for dissolution.
      Also, when disposing of personal computers and magnetic media, we will use data-erasure software to make the data unreadable, and then entrust a contractor to dispose of the data or return it to the leasing company.
      The personal information held by the Society will be used only for the health insurance business conducted by the Society.
    3. The disposal of documents is entrusted to "Meisei Logistics Co., Ltd." and "Nagata Shigyo Co., Ltd." and “Yamazaki Buneido Co., Ltd."
    4. Documents are stored in a warehouse managed by Wanbishi Archives, Inc. under contract.
Accenture Health Insurance Society
TEL 03-6380-1601
*Japanese only
E-mail kenpo@accenture-kenpo.jp
Reception
time
Weekdays 9:30 to 12:00, 13:00 to 18:00
Handling of Anonymous Processed Information

Anonymous Processed Information" is information about an individual that is processed in such a way that a specific individual cannot be identified. It is information that, if restored, would not re-identify a specific individual.

Accenture Health Insurance Society will continue to create anonymized processed information in the future for our health projects and epidemiological studies.
Files containing anonymized processed information will be provided to Rreceipt analysis vendors using electronic means of communication such as file transfer systems.
The items of information included in the anonymized processed information to be created and provided are: gender, date of birth, eligibility information for Accenture Health Insurance Society(user ID (irreversible hashing), enrollment period,withdrawal period, individual/family classification (relationship), etc.), history of medical fee statements (medical, DPC, dental, prescription), history of medical examinations (date and time of examination, medical examination (date and time of medical examination, data on medical examination items (numerical values, etc.), history of specific health guidance).No personally identifiable information is included.

Receipt analysis vendors
  • JMDC Corporation
  • IQVIA Solutions Japan K.K.
  • Value HR Co.
Comprehensive consent to provide personal information to a third party

Notify the insured of the "medical expense statement and insurance benefit decision notice" and "other decision notice" including the dependents.
Regarding the personal information (personal data) that the health insurance association holds, based on the "Guidance for the proper handling of personal information by the health insurance association, etc." dated April 14, 2017, the following matters "By changing the current notification method such as notification of medical expenses and things that are beneficial to the insured, the burden on the health insurance association is enormous, and it is not always rational for the person to obtain explicit consent. If there is no clear statement of opposition or suspension from the insured, etc., the content that cannot be said to be treated as if comprehensive consent by implied consent has been obtained for the use of such personal information. Can be done. ”, It will be treated as a comprehensive agreement.
In addition, "Medical expense statement and benefit decision notice" and "Other decision notice" are not only related to the insured person but also to the family members, so they are also applicable to the family members.

  1. Provision of Personal Information to Third Parties (Comprehensive Permission)

    The contents of the "Notification of Medical Bill Details and Insurance Benefits" defined in "Purposes of Personal Information Use" may be provided to third parties. However, "third parties", as used herein, refers to dependents, from the point of view of insured parties, and insured parties, from the point of view of dependents.

  2. Personal Information (Personal Data) Provided to Third Parties and Methods of Provision
    1. Personal Information Provided to Third Parties
      The name of persons who received medical care, the date of care, the cost required for care, co-payments, the name of the medical facility where care was received, the value of cash benefits and other benefits provided by Accenture Health Insurance Society.
    2. Means or method of provision
      Name of the person who received medical treatment, date and time of medical treatment, cost of medical treatment, amount of co-payment, name of the medical institution where the person received medical treatment, amount of cash benefits provided by the health insurance association, amount of additional benefits.
    3. Consent and withholding can be changed at any time upon request from the insured.
  3. Procedures to Stop Provision to Third Parties
    1. An insured party who does not agree to items within the purposes of use may require that Accenture Health Insurance Society obtain explicit consent to provide the relevant information.
    2. An insured party will be assumed to have given consent for the indicated purposes of use unless they have expressed their refusal, as noted above.
    3. Consent and suspension of consent may be changed at any time by request of the insured party.
  4. To request provision be stopped, please call the following number.
    Accenture Health Insurance Society
    TEL 03-6380-1601
    *Japanese only
    E-mail kenpo@accenture-kenpo.jp
    Reception
    time
    Weekdays 9:30 to 12:00, 13:00 to 18:00
Joint Use of Personal Information (1)
Public Announcement of the High-Cost Medical benefit Program Jointly Implemented by Accenture Health Insurance Society and the Federation of Health Insurance Associations

Under the Personal Information Protection Law, the consent of the individual is required in principle when personal information is provided to a third party.
However, (1) provision to a entrust company, (2) provision in connection with a merger, etc., and (3) joint use by a group - are not considered provision to a third party under the law. Accenture Health Insurance Society shares medical fee statement data in order to receive subsidies for medical expenses from the High Cost Medical Subsidy Program conducted by Federation of Health Insurance Associations in the event that high medical expenses are incurred.
Therefore, as required by law, we will publicly announce (1) the joint use, (2) the personal data items to be jointly used, (3) the scope of the joint users, (4) the purpose of use of the joint users, and (5) the name or names of the personal data manager, as follows.

  1. Joint Implementation of High-Cost Medical Care Program with the Federation of Health Insurance Associations

    Health Insurance Societies and Federation of Health Insurance Associations have implemented a program based on Article 2 of the Supplementary Provisions of the Health Insurance Law, under which Federation of Health Insurance Associations grants a portion of the cost of high medical expenses incurred by Societies.
    In order to apply for this program, Societies submit (1) a medical fee statement (dispensing fee statement) with CSV information of the electronic receipt or a copy of the paper receipt, and (2) the "Grant Application Summary Statement Data" which records (describes) the name of the patient, gender, family members, inpatient and outpatient status, year of treatment, and amount billed for the receipt or Grant Application Summary Statement submit to the Health Insurance Federation of Japan, Grant Program Group, High-Cost Medical Care Section. Accenture Society’s high medical expenses are reduced by receiving this grant.

  2. Personal Data Items to be Shared

    "Grant application summary statement data" and "Grant application summary statement" and all items in the Receipt data.

  3. Scope of Parties Sharing Receipt Data

    • Accenture Health Insurance Society
      -Person in charge of handling personal information:
      Managing manager, Office Manager, Person in charge of benefits

    • Health Insurance Federation Grant Program Group
      -Staff in charge of high-cost medical care (updated version as of March 2022)

    • Outsourcing partner
      -Public Interest Incorporated Foundation Japan Productivity Center ICT
      Healthcare Promotion Department and Cooperating company

  4. Purpose of use of persons with whom receipt data is shared

    Accenture Society uses the receipt data to apply for the high-cost medical care program and to receive a portion of the medical care grant.
    In order to accept applications from all Societies, Health Insurance Federation, Grant Program Group, High-Cost Medical Care Section use the receipt data to check that the applications from such Societies are correct and to ensure that they are properly granted. In addition, receipts that are particularly expensive, amounting to 10 million yen or more per month, are made public, excluding personal information and the amounts and names of the main illnesses, which are used as material for informing the trend of high medical costs.

  5. Name and address of the person responsible for management of receipt data, etc., and name of the representative of the corporation

    • Accenture Health Insurance Association
      Address: Value HR Building, 5-21-14 Sendagaya, Shibuya-ku, Tokyo
      -Chairman: Machi Yoshikawa
      -Person responsible for management: Managing manager

    • Federation of Health Insurance Associations
      Address:1-24-4 Minami-Aoyama, Minato-ku, Tokyo
      -Chairman: Shunichi Miyanaga -Person responsible for management: Administrative Manager of Union Support Dept.

  6. Questions Regarding Joint-Use of Personal Information
    Accenture Health Insurance Society
    TEL 03-6380-1601
    *Japanese only
    E-mail kenpo@accenture-kenpo.jp
    Reception
    time
    Weekdays 9:30 to 12:00, 13:00 to 18:00
Joint Use of Personal Information (2)
Personal Information Shared with Employers
  1. Purpose of joint use of personal data

    Accenture Health Insurance Society and the Company jointly use the results of health examinations and other data to help promote the health of employees.
    Of the results of health examinations conducted by Accenture Health Insurance Society, the company provides the legally required health examination items to the Society, and the company bears the cost of the legally required health examinations.
    With the consent of the employee at the time of the examination, Accenture Health Insurance Society also provides the results of medical examinations other than those required by law to the company for use in improving the health of employees.
    In addition, information on employees who have not yet undergone medical examinations and information on those who have undergone re-examinations after medical examinations are provided to the company and used to remind employees to undergo medical examinations.

  2. Jointly-Used Personal Information (Personal Data)
    Basic information Employee number, name, date of birth, gender, affiliation, date of medical checkup
    Legal medical checkup and interview Body measurement, vision and hearing, urinalysis,
    blood pressure, auscultation, electrocardiogram,
    blood test Liver function test, kidney function test,
    blood lipid test, blood glucose test, chest X-ray test
    Interview items, health guidance, etc
    Human health checkup, etc. Chest CT examination, gastric X-ray/endoscopy,
    colonoscopy, gynecological examination, etc.
    Medical checkup information Information on medical check-ups, information on medical check-ups for those subject to re-examination (receipts)
  3. Scope of persons handling personal data
    • Accenture Health Insurance Society:
      Health service staff, Office manager, Managing manager
    • Company:
      Personnel department staff, Health nurses, Industrial physicians
  4. Name or title of the person responsible for data management
    • Accenture Health Insurance Society:
      Managing manager (person in charge of handling personal information)
    • Company:
      Personnel department personnel
  5. Questions regarding this matter
    Accenture Health Insurance Society
    TEL 03-6380-1601
    *Japanese only
    E-mail kenpo@accenture-kenpo.jp
    Reception
    time
    Weekdays 9:30 to 12:00, 13:00 to 18:00
Procedure to Disclose, Correct and Stop Use of Personal Data

Insured parties requesting Accenture Health Insurance Society disclose, correct or stop use of personal data in its possession should fully complete and submit the stipulated Accenture Health Insurance Society form in accordance with "Handling Guidelines for Personal Data Disclosure/Correction/Cessation of Use".

Specific Procedure

Obtain a "Request for Personal Data Disclosure", in the case of disclosure, or a "Request for Personal Data Correction/Cessation of Use", in the case of correction/cessation of use, from Accenture Health Insurance Society.
Complete all required areas.
Prepare documents for attachment. Consult with Accenture Health Insurance Society to determine documents that must be attached.
Submit forms and documents to Accenture Health Insurance Society.
For the convenience of persons making requests, Accenture Health Insurance Society work to prevent such procedures from being overly burdensome.
Responses to requests, etc. will be given in writing. In the case of disclosure requests, disclosures will be made without requiring a reason for the request. However, part or all of the information may not be disclosed if such disclosure might risk a third party's property, rights or interests, or significantly interfere with the proper execution of Accenture Health Insurance Society business, or if the personal data for which disclosure was requested does not exist. In such case, the person requesting disclosure will be notified in writing without delay.

Requests for Disclosure of Medical Services Billing Statements (Receipts)

Such disclosures will be made in accordance with "Medical Expense Details Disclosure Regulations" and "Handling Guidelines for Medical Expense Details Disclosure". It is difficult for Accenture Health Insurance Society to determine whether the disclosure of medical services billing statements (receipts) would interfere with the requesting party's medical treatment. As such, Accenture Health Insurance Society will consult with the medical facility that issued the relevant receipt as to whether the disclosure of such receipts is appropriate.

Disclosure Request Fees

As a basic rule, the Society provides disclosure service free-of-charge. However, the Society will bill the requesting party for postage if a response by mail is required. Please contact the Accenture Health Insurance Society with any other concerns or questions you may have.

Society Operations Consignment

Accenture Health Insurance Society may consign normal operations to external companies as needed. However, such companies are not considered third parties to whom the provision of personal information is prohibited. In addition to concluding contracts with consignment partners concerning the handling of personal information, the Society also periodically verifies whether their handling of personal information is appropriate.

Non-Third-Party Operations Consignments
External consignments to provide medical insurance benefits
  • Reviewing medical services billing statements (receipts)
  • Medical bill analysis, data input (data entry, image processing)
  • Health insurance system-related operations
External consignments to provide health care services
  • Data entry of examination appointments, examination results
  • Services related to specific health care guidance
  • Other services related to health guidance
  • Services related to medical bill details
  • Distribution of health awareness magazines
  • Services related to cafeteria plans
  • Services related to Mental Health
Personal information shared by Accenture Health Insurance Society and employers
  • Jointly-implemented examination results
  • Services related to health counseling
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